Does someone have to be at the location for utilities to be connected?

Yes, the City does require someone to be at the location to ensure that nothing is on at the house. If no one is at the location, and the water meter indicates usage, the meter reader will turn the water back off. Please contact the utility office at 254-386-8116, ext.2 or, after hours, the Emergency Line at 254-386-3548 if you have a problem with your utilities.

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1. Can I put the utilities in my name for someone else?
2. Does someone have to be at the location for utilities to be connected?
3. What can I do if I think my meter has been misread?
4. I have already moved out of town and need my utilities cut off, can I request this service over the telephone?
5. I have recently gotten divorced. How do I get the account changed to reflect the divorce decree?
6. I have recently gotten married, how do I get my name changed on my account?
7. I have moved out. How do I get my name off a joint account?
8. If I am out of town and cannot make it into City Hall, can I send someone in with my information to do my connect for me?
9. Can I connect my utilities over the phone?
10. What are your hours?
11. How much does it cost to connect utilities?