Frequently Asked Questions

Frequently Asked Questions

FAQ provides answers to commonly asked questions organized by category. Browse the available categories or use the search feature to quickly find information on specific topics. Select a question to view its answer and access helpful resources related to community services, programs, and policies.

Public Utilities - Deposits

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  • No, deposits have to be paid in full before service will be connected.

    Public Utilities - Deposits

  • Any current deposits you have on the account will transfer over to the new account. However, you may have to add more deposits to your account depending on the service you are requesting and your past credit history.

    Public Utilities - Deposits

  • Yes, in most cases the deposit you had previously was applied to your last bill and new deposits will be required for the new address.

    Public Utilities - Deposits

  • No, the City does not accept letter of credit. You must pay a deposit of $175.00 and a non refundable application fee of $35.00.  The deposit will be applied to your final bill.

    Public Utilities - Deposits

  • Deposits stay on the account until the account is disconnected. Once the account is disconnected, the deposit is applied to the final bill. You will be notified if there is any money left to be refunded or you will receive a bill for the amount left that the deposit did not cover.

    Public Utilities - Deposits