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Website Accessibility

The City of Hamilton is committed to providing a website that is accessible to all users, including people with disabilities. We work to ensure that our online content is usable with assistive technologies and meets current accessibility standards.

If you use assistive technology (such as a screen reader, Braille display, or voice recognition software) and the format of any material on this website interferes with your ability to access information, please contact us. To help us respond in the most helpful way, please include:

  • The web address (URL) of the page where you experienced the problem;
  • A description of the accessibility issue;
  • The type of assistive technology and browser you are using; and
  • Your preferred way for us to contact you.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • We strive to align our site with Section 508 of the Rehabilitation Act and the  Web Content Accessibility Guidelines (WCAG) 2.x Levels A and AA.
  • We work to use clear headings, meaningful link text, alternative text for important images, and logical page structure to support screen readers and keyboard navigation.
  • If you have difficulty accessing any part of the site or have comments or suggestions, please contact us; your feedback helps us improve.

Browser Accessibility Information

Many popular web browsers provide built-in accessibility features, such as zoom, high-contrast modes, and reader views. For more information, visit:

Documents and Plug-ins

Some documents on this site are provided in PDF or other formats. You may need additional software or plug-ins to view these files.

If you are unable to access a document in PDF or another format, please contact us and we will provide the information in an alternative, accessible format when possible.

Assistive Technology Support

This website is intended to work with current versions of major assistive technologies and operating systems, including:

  • Screen readers such as JAWS and NVDA for Windows;
  • VoiceOver for macOS;
  • Keyboard-only navigation for users who cannot operate a mouse.

Because technology changes frequently, we cannot guarantee compatibility with every combination of browser and assistive technology, but we are committed to making reasonable efforts to improve accessibility and address issues that are brought to our attention.

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